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FAQ

How fast do you ship my order?

We do our best to get you back on the water fast! Most orders ship within 24 hours. We gaurentee shipment of all orders within 48 hours. Expedited shipping is available!

What shipping providers do you use?

We use FEDEX Ground for orders placed within the contiguous United States using the economy shipping option. USPS Priority Mail or FEDEX Air is used for standard shipping. Expedited shipping options are available! International customers can select from DHL and UPS Worldwide services for items under 150lbs.

What is the return policy?

We offer a 30 day return policy. If for any reason you are not satisfied with your order simply return the item within 30 days for a full refund of the purchase price.

How are your parts graded?

NEW- Unused and in original retail packaging.

New Old Stock- Unused. Packaging, if present, may show signs of wear from storage.

Refurbished- Reconditioned using new consumable parts such as o-rings, gaskets,
seals, impellers. Non- consumable components are inspected for wear and replaced whenever
necessary.

Used- Part will be in serviceable condition. Part has been degreased and inspected prior to listing,
and will be inspected once again prior to shipment. Pressure tested where
necessary. No signs of excessive corrosion. All mating serviced will be
serviceable. Residue or gasket material may remain on mating surfaces. Consumable
parts such as o-rings, gaskets, seals, and impellers have not been replaced
unless specified.

Core- Part shows excessive wear. Being sold as-is for repair. May or may not be functional in its current condition.